Return policy

Policy

Customers are entitled to return products within 30 days of confirmation of an order and receive a full refund in the form of a credit note, subject to the following conditions:

Present invoice for the product.
The product is in perfect condition, undamaged and in a salable condition.
The plastic packaging (boiled, glued) and sealant of the manufacturer are unbroken.
Software has not been installed on any computer.
All packaging and included product accessories (cables, instructions, etc.) are present, undamaged and in a salable condition.

Origo reserves the right to refuse a return of a product or offer a limited refund if the above conditions are not met.

The product liability fee covers only the product price itself, other costs such as the transfer to or from the buyer are the responsibility of the buyer.

Origo's employees assess the salability of products.

Regulations (in Icelandic)
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Monday - Friday08:00AM-04:00PMPhone: 516-1000
Store at Borgartún 37105 Reykjavík
Monday - Friday08:00AM-05:00PMSaturday11:00AM-03:00PM
Workshop and productKöllunarklettsvegur 8104 Reykjavík
Monday - Friday09:00AM-05:00PM
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Origo, Borgartún 37, 105 Reykjavík, kt: 530292-2079. Tel: 516 1000
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